← Cloud Apps

Recover Admin Security

Remove a forgotten local administrator credential from a meter linked to your IAMMETER account. Sign in first, then get a fresh challenge from your meter.

  1. On the meter’s local network, open http://<device-ip>/api/admin/recovery_challenge and copy the complete JSON response.
  2. Paste it below and request a recovery result. Only meters listed under your IAMMETER account can be recovered.
  3. Enter the device IP below the recovery result and click “Send to device”, or manually submit the JSON as an application/json POST to http://<device-ip>/api/admin/recovery. A successful response removes local Admin Security.

Do not request another challenge or reboot the meter between these steps. Either action invalidates the previous result. If recovery fails, get a new challenge and start again.